Firmware

The Firmware option enables you to register a new firmware; and view and delete the existing firmware.

Viewing or Searching for a Firmware

The Firmware page lists the devices, along with the Device Family, Device Model, Latest Version, Firmware Description, Publishes Date & Time, Published By and the Actions. Click here to know about the actions.

To search for a firmware:

  1. In the AlarmNet 360 home page, click the  icon. From the list, click Firmware.

The Firmware page appears.

  1. From the Device Family list, select the type of panel. The panels are categorized, grouped,and then listed.

  2. From the Device Model list, select the device model.
    The relevant firmware, with all the details is listed.

Note:

In the Device Family list, if you select All, then, you cannot select a specific Device Model.

Registering a Firmware

The Register New Firmware page enables you to register a new firmware.

To register a new firmware:

  1. In the Firmware page, click Register Firmware.

The Register New Firmware pane appears.

  1. From the File Server list, select the server where the firmware is located.

  2. For the File URL, type the path of the firmware to locate the assigned file server.

  3. Click Fetch.

The details of the new firmware is displayed.

  1. Click Register Firmware.

Note:

You can click Cancel to cancel the registration of the new firmware.

Scheduling a Firmware Upgrade

The Upgrade Firmware page enables you to upgrade the existing firmware.

To upgrade a firmware:

  1. From the Firmware list, under Actions, click the icon against the relevant firmware.

The Upgrade Firmware page, along with the firmware version appears.

  1. Enter the following details:

Field

Description

Job Name

Displays the job name. If required, you can edit the job name.

Device Type

Displays the type of the device.

Device Model

Displays the model of the device.

Start the job on

Select Now to immediately start the firmware upgrade.

Date

Displays the option to select the date and time to schedule the firmware upgrade.

  • Click to set the date, month, and year.

  • Click to set the time.

Force Upgrade

Select to stop all the activities of the firmware and set a force upgrade.

Eligible Accounts

Displays the total count of accounts that are eligible for firmware upgrade.

Selected Accounts

Displays the total count of accounts that are selected for firmware upgrade.

Devices Owned by

Select the name of the owner who own the device.

Filter Accounts

Click  the icon to enter the details and filter the accounts

  • Under Account with Location:

    • Country: Select the name of the country.

    • State: Select the name of the state.

    • City: Type the name of the city.

    • Zip: Type the ZIP code.

    • MAC: Type the MAC ID of the device.

  • Under Account with current version:

    • Select ALL to select all the versions of the firmware.

OR

    • Select only the required firmware version.

  1. Click Apply. The relevant accounts are listed.

  2. Select the required account.

  3. Click Schedule appearing at the top right corner of the page.

Deleting a Firmware

With the relevant permissions, you can delete the existing firmware.

To delete a firmware:

  1. From the firmware list, click the icon against the relevant firmware.

A warning message appears.

  1. Click Yes to confirm the deletion.

Note:

All jobs associated with this firmware will be deleted.